Advice and answers from the Advanced Web Ranking Team
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FAQs & Troubleshooting
Discover answers to the most frequently asked questions and practical solutions to typical issues experienced by AWR users.
Citations vs. Mentions in AI Search: What’s the Difference and How to Track Them
What Is the Difference Between Keywords and Keyword Units?
[Whitelabel] Incorrect host mapping error
Different visibility numbers in Google Looker Studio versus AWR. Why?
Missing Searches data after the ranking update
Keywords with special characters are not displayed correctly
AWR shows 0% Visibility for a website. Why? How can this be fixed?
What happens if my keywords exceed the monthly units quota?
Trying to invite a new AWR user, but the email is not being sent. What happens?
Special characters are not displayed correctly in CSV
The payment order was placed, but this is not reflected in the account UI. Why?