Topic: Version 8.5 Not Working - Will Not Load Data or Work
I cannot get version 8.5 to work. I think that when it was updating data it corrupted the data and when it starts it is a blank screen with a spinning icon. I have removed, reinstalled, did the patch and even did a system restore. On the system restore, it did not get rid of the program upgrade which was really strange. Tech support is not answering and takes 12 hours to respond to each question with no results. I need this running ASAP.
1. How do I get the old data out without being able to load the program?
2. How can I truly remove the program and try to save the data??