I can't figure out where anything is. It no longer makes sense.
I'm sure that you had the same "problem" when you opened first time Advanced Web Ranking, in the old interface. But, once you played a while with it, you found all the options you needed. The application user interface was changed, just because we had too many emails from new users, which told us exactly what you said, too complicated and not intuitive at all. And this happened, because we have added many features requested by you, our users, after the application was implemented. And we tried to find the best place for these new features. The result was a "too complicated and non-intuitive" application. You get used with it, but the new used didn't.
As I said to others here, I'm sure that once you will play a while with it, you will find the feature you need and you will see that the new UI is more intuitive than the old one.
For cases when you have problems, we have solutions:
1. Some video tutorials (it's true they are for new users, but they may help you see the user interface):
2. Our online user guide is based on the new user interface, so if you cannot find something, just search there and you will find the answer fast:
3. If these two cannot help, we are always here to help you find the feature you cannot find, or solve a problem. We always did this and we will always do, because customer satisfaction is our number one priority. You have multiple options to contact us, so you don't have to wait so long when you have problems:
And the keyword rank chart--on those good days when I am able to find it--no longer makes sense. I can't click on a line or a point and see the keyword and its rank. Now all I can see in a tooltip is all the keyword rankings on a given day. I know I'm missing something, but I don't know what, or even what to ask.
The interactive reports, the ones that allow you see the results in the application user interface, can be used from the Rankings left menu. To see the chart of the Keyword Rankings report, you just need to go to the Rankings menu, select Keyword Rankings report type from the top drop-down list and the Evolution in Time view type, from the next drop-down list. I'm sure that this is not difficult to be found, once you will use it a few times.
To see the results on the chart, just put the mouse over a point on the chart, for a specific date and you will see the details for all the keywords that were updated, their rankings and the date (at the bottom side of the chart). If you will have many keywords, you will not be able to click on one keyword point in the chart, so we decided to put all the keywords in one tooltip.
You can see more details about this report, on the online user guide, here:
I want to go back to 7.5, but I don't know if Google and Yahoo will work again now that I've bought more time. Also, I don't know if the data is backward compatible or if I'll lose the past month's worth of data and have to revert to an old backup. Can anyone answer these questions? I don't want to waste the time trying to figure out how to go back if it's not possible. If I have to lose last month's data, I'll probably just take this opportunity to find another product. Can anyone recommend one?
Advanced Web Ranking 7.5 will not contain the new features, but it will always have search engine updates and bug fixes. So, if you consider that the new UI is too difficult, but I'm sure it is not like that , you can go back to the old use interface. Be sure this is what you need and I'll tell you the steps you need to follow.
You need to know, that all the projects that were opened in the latest application version will not have the updates you did in this version, because the database version is different than the 7.5 one.
Let me know if this answered your questions and if you need additional information.