Have you ever wondered what is the difference between Extending and Renewing your license? Or why there are so many options when buying a license?
Here at Caphyon, we are continuously striving to improve the products and services we offer to our customers. Hence, we are always looking to find new ways of delivering the best service and reward our loyal customers.
When you become a customer, you receive the right to use your license for life, without any other strings attached. However, each license comes with a Maintenance Plan, free for 12 Months, which offers you application updates, search engine updates and technical support.
But let’s see what each of these can offer you.
This service let you use the latest release of our software with the latest improvements, features and fixes we offer. A quick look at our version history will tell you that we release around 7 new versions per year and be sure that you have lots of benefits with every new version.
Search Engines updates
Search engines are evolving constatly and changes the algorithms and the way they return results as we speak. To make the results gathered by Advanced Web Ranking accurate, we change the way our application works towards getting the right result from search engines. Having the latest search engine update will assure you that your results will be accurate at all times.
A valid Maintenance Plan will give you free technical support on our Online Support Center, via email or telephone. Customer satisfaction is our number one priority here at Caphyon and we strive to offer you the best customer experience.
But we never turn the back to our customers, even if they don’t have a valid Maintenance Plan, but in most of the cases there is nothing we can do for someone with an expired Maintenance Plan. This is because having the aplication updated with the latest search engine release is crucial for accurate results and a working application.
What is the difference between Extending and Renewing your license?
When the first 12 Months of Maintenance expire, there are two ways of continuing to have a valid Maintenance Plan.
- by renewing your Maintenance Plan at any time after the Maintenance Plan expires – costs 50% of the purchase price
- by extending your Maintenance Plan before it expires – costs 30% of the purchase price
Note: By Extending your Maintenance Plan you benefit of an extra 20% discount. It’s our desire to reward loyal customers.
So, are you seeing the real benefits of having the Maintenance Plan Extended? Please leave your comments and questions below.